Privacy Policy
This is the Privacy Policy ("Policy") of ekala AI Private Limited, a company incorporated under the Companies Act, 2013, and having its registered office at 930F, 1st D Main, 2nd Phase Girinagar, Bangalore 560085 (hereinafter referred to as "Company") and is applicable to you as a user of our services.
Thank you for visiting Company's website and services. We value the trust you place in us. This Policy discloses Company's information practices including the type of information being collected, method of such information collection, and use of such information and sharing of such information with third parties.
By visiting our services you expressly consent to our use of your personal information in any manner described in this Policy.
1. Your Personal Information
1.1 Authorization
By accepting this Policy, you authorize the Company to collect and store and use any information that you may provide to us.
1.2 Information We Collect
To enable you to use our services, you may need to provide certain basic personal information including but not limited to your name, email address, and contact information.
As part of our services, you may also provide financial information including payment details to subscribe to our services.
2. How We Use the Information We Collect
2.1 Ownership
Company owns all the information collected through our services.
2.2 Use of Your Information
We may use your information to:
- Verify your identity as a user
- Create and manage your account
- Send you offerings of products or services and updates on special offers to ensure a better experience for you. You can unsubscribe from such communications anytime
- Monitor and improve our services
- Communicate with you about special events, offers, surveys and market research
- Respond to your queries
- Operate, evaluate and improve our business
3. Security of Information
3.1 Security Measures
The Company has reasonable security practices and procedures to protect your personal information against any unauthorized access, use, alteration, disclosure or destruction. These include encryption and password protection of your data to which only authorized personnel of the Company shall have access. All the information collected through our services is securely stored within the Company's controlled database.
3.2 Security Limitations
However, as effective as the Company's security measures are, no security system is impenetrable. Therefore, no guarantee or assurances whatsoever can be given to the security of the database, nor can the Company guarantee that information you supply will not be intercepted while being transmitted over the internet.
4. IP Address
When you visit our services, Company collects your IP address to help diagnose problems with its servers, administer and tune the operation of its services, analyze trends, track traffic patterns, gather demographic information for aggregate use, and similar purposes. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your experience, improve our services and customer service.
5. Cookies and Web Beacons
Company collects data through cookies and other monitoring technologies to enhance your experience. 'Cookies' are small pieces of information that are stored by your browser to collect information about your activities. We may authorize third parties to use cookies and other monitoring technologies to compile information about the use of our services. We do not have access or control over these cookies. You are always free to decline cookies if your browser permits, although declining cookies may limit your ability to use certain features.
6. Sharing of Information
Any personal information collected will be passed on to our trusted partners and service providers who need access to the information to provide services to you. We use trusted third-party service providers for payment processing, data storage, web hosting, web analytics, and delivery of products/services. These partners only receive personal information if needed to perform their function and are not authorized to use personal information for any other purpose.
7. Your Rights
7.1 Access and Removal
Upon request, we will remove your personal information from our database. Please note that removal of your personal information may make you ineligible to avail our services. You may at any point access and correct any erroneous information about you.
7.2 Marketing Communications
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by contacting us using the contact information provided below.
7.3 Third Party Links
Our services may contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data.
8. Business Transfer
Your personal information may be disclosed as part of any merger, sale of Company's assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership.
9. Limit of Liability
Notwithstanding anything to the contrary in this Policy or any other terms of service, Company's aggregate liability shall be limited to Rs. 1000 only. Company's liability shall not extend to any indirect or remote damages whatsoever.
10. Contact Us
If you believe that Company has not complied with this Policy with respect to your personal information or would like us to update information we have about you, or if you have any questions about our Policy, please feel free to contact us at:
Email: contact@ekalaai.com
11. Applicability of Policy
This Policy applies to all personal information collected, stored and used by Company. It is intended to comply with the applicable laws of India. All matters of dispute are subject to the courts in Bangalore.
12. Amendments
Company may modify this Policy in its sole discretion at any time. While Company shall make best efforts to notify you of any such modification, it shall be your responsibility to read and understand the Policy as prevalent from time to time. Continued use of our services shall be deemed to constitute acceptance of the Policy as amended.